We invest a great deal of love and care in the making of each piece. As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met). If for some reason, you are unsure of the size or we’ve missed a spot and you’d like to exchange them, you can whatsapp us at +919587999970 and someone from our customer care team will contact you within 1-2 business days and will guide you through the process of returning and exchanging the pieces. They may request for further information/photographs to assess your return request. Please do assist them.
You must inform us within 3 days of delivery of the product. Please whatsapp us at +919587999970 with order no and attach an image of the piece purchased. Once you have whatsapped us, the customer care member will guide you further. We will not be able to process any exchange/return if you fail to send image of the product received within 3 days.
The cost for shipping the product back & forth is to be borne by you. When we deliver your corrected pair, we will take care of the shipping.
Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers & freebies to be returned with the product.
B'Infinite Store reserves all rights to inspect the condition of the product before processing any returns or exchanges.
As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for replacement or a credit note, which is valid for 3 months (provided the aforementioned terms and conditions are met).
Post Script- All custom made orders are non-returnable/non exchangeable.
All existing orders placed will be delayed considering the current COVID-19 situation and until further update
By making a purchase during our sale, you acknowledge and agree to the following terms and conditions:
No Returns or Exchanges: All items purchased during the sale are final sale. No returns or exchanges will be accepted under any circumstances.
Agreement to Terms: By proceeding with a purchase during the sale, you automatically agree to these terms and conditions. This agreement is binding and the company is under no obligation to entertain any return or exchange queries.
Documentation: The terms and conditions are documented and will be presented if required for any investigations or disputes.
By continuing with your purchase, you confirm that you have read, understood, and agreed to abide by these terms and conditions.